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Srebrenica's NGO Advocates

Srebrenica has always presented a formidable challenge for NGO activists -- and they have risen to the challenge. NGOs refused to allow the rest of the world to forget Srebrenica between 1996 and 2000. They will play a critical role in the reconstruction of Srebrenica in the coming period, by providing support for returnees and displaced, support for those who are evicted, and monitoring the process of reconstruction.


Photo credit: Peter Lippman
Novak Simic, president of the Srebrenica Forum of NGOs, stands outside what he hopes will be the Forum’s new office in Srebrenica. The Forum is seeking $100,000 for the renovation.

An important factor in the work of Srebrenica's local organizations is the Forum of Srebrenica NGOs, founded in 2001 to coordinate the work of a growing network of grassroots groups. The Forum was established with encouragement and financial support from the Danish Refugee Council (DRC), which worked in Srebrenica from 2000 through 2002. The DRC called representatives from grassroots groups together, and they decided to create the Forum as an umbrella organization.

The Forum serves as a clearing-house for information among its member organizations. Meetings are held each month -- either in Tuzla or in Srebrenica -- where representatives of the organizations can keep each other informed about their programs and their problems. For example, they might announce plans of pre-return visits from Srebrenica to Donji Vakuf, or from Lukavac to Srebrenica. In this way, each organization can help publicize projects and provide information about potential participants.

Drina
 
Photo credit: Peter Lippman
Source of Information: Drina's core staff at their office in Tuzla.


The mission of Drina, founded in 1996, has been to assist people displaced from eastern Bosnia -- particularly the Podrinje area, along the Drina River that forms part of the border with Serbia. When displaced Muslims began returning to villages around Srebrenica in 2000, Drina provided essential support. Today, it is the lead NGO working in the villages.

At the same time, Drina offers a wide range of other programs from its offices in Tuzla and Srebrenica, where it works to strengthen the role of NGOs and encourage interethnic trust. All of this fits into the larger goal of rebuilding a healthy society in Srebrenica municipality.

Ilijaz Pilav, the president of Drina, likes to stress the importance of "sustainable return." He notes that some refugees and displaced from Srebrenica have returned only to find that life is so difficult that they leave again, seeking visas to resettle abroad. Srebrenica is the poorest municipality in Bosnia and Herzegovina, and to date has the lowest rate of refugee return. The challenge is not just to help people come home, but stay home.

Drina's programs include classes in English, accounting, and computer literacy. Their goal is to help make people more employable in preparation for an eventual return to their pre-war homes. With funding from the Dutch relief agency Cordaid, Drina also provides scholarships for dozens of displaced children from Srebrenica. Many of these children are orphans or missing a parent. Most are gifted students -- the rest are developmentally disabled. The organization has also recognized the need to educate displaced Serbs living in Srebrenica on property laws in the Federation, so that they can better navigate the complexities of return to that entity.

Towards the end of 2002, Drina received funds from the UNDP to implement an assistance program for elderly inhabitants of Srebrenica, regardless of ethnicity. This program engages volunteers to spend time regularly with 100 of the elderly who are poor or immobile. The volunteers bring packages of food, prepare firewood, perform other necessary tasks, and monitor the needs of the beneficiaries. 

Drina stresses the importance of “sustainable return.” Some refugees and displaced from Srebrenica have returned, only to find that life is so difficult that they leave again.
Like many of the NGOs that make up the Forum, Drina places a heavy emphasis on collecting and disseminating information. At present there is no reliable database of return figures; Drina is working to compile statistics. The organization is also operating a computer training/internet center in Litve, at a displaced persons' center outside of Tuzla.

Drina provides legal advice for hundreds of people each year from its office in Tuzla. The organization also publishes a bi-monthly newsletter in the Bosnian language, for the benefit of displaced persons. The newsletter features regular updates on property law, and has provided a step-by-step description of the process returnees must go through to reclaim their pre-war property and go home.

In the first issue of the newsletter, Drina's staff promised to visit the home of every returnee, no matter how remote the location. Subsequent issues have included announcements about seminars, assistance programs, targets for return to Zvornik, the construction of mosques, and the repair houses. The newsletter also features a section with questions from readers.

An important focus of Drina's work is in the villages around Srebrenica, where volunteers and staff make weekly visits. There were about 230 villages in the pre-war Srebrenica municipality, and by late 2002 people had returned to at least 30 of them. Many of the residents are living in tents and parts of houses that have not been completely destroyed. Roads have not been maintained for ten years, and some of them were already in poor shape before the war. Estimates for house repair in the newly resettled villages of Osmace run to $15,000 each, and the cost of a new gravel road would be around $50,000.

Drina is now focusing on the long-term sustainability of return. Most of the factories that once gave Srebrenica a thriving economy are plundered and rusting, and few stand a chance of being revived. Perhaps some of the mines will be restarted, if investors can be found. 


Photo credit: Peter Lippman
Returnees to Osmace village, assisted by Drina.


The best prospects for earning a living appear to be in agriculture. The commercial possibilities would be excellent if the farmers were able to produce more and had access to markets. One example is organic food, which is in demand in Western Europe: no pesticides or chemical fertilizers have been used in the Srebrenica region for ten years or more. With the help of Cordaid, Drina currently supports an agro-business development program, providing training to help returned farmers choose appropriate crops and market their produce. Drina also provides farmers with building materials and agricultural equipment such as small and medium-sized land tillers.

Muslims who have returned to the villages around Srebrenica do not qualify for free health care in the town and with assistance from Cordaid, Drina has initiated a program of weekly medical visits to the villages. Suceska's clinic has been rebuilt, and a medical technician has been hired to staff that location. Together with the Srebrenica Forum of NGOs, Drina is advocating a nation-wide package of standardized health coverage laws, so that minority returnees will not have to fend for themselves.

Drina also recognizes the need to standardize the school curriculum throughout Bosnia and Herzegovina. Today, schools in areas controlled by Croat, Muslim, or Serb nationalists teach their own politicized history, geography, and language classes. The two Muslims who were studying in Srebrenica in the 2001-2002 school year have gotten along well with their schoolmates, but as more returnees arrive, a long-term solution will need to be found. In Suceska, meanwhile, eight elementary school students are attending classes that are, for the time being, being conducted entirely outside of the local school system.

Zulfo Salihovic among the tents of Suceska village, 2000. Drina now leads efforts to support the villages.
Photo credit: Peter Lippman

The year 2002 saw an increase in refugees coming home. Coordinator of Drina Zulfo Salihovic was wary, however, about the "quality of the returns," as he put it. He predicted that returns would be hard to sustain if it did not include intellectuals, and that the intellectuals would only be persuaded back with real incentives. Without such incentives, they would leave the country for good.


The Forum has also engaged in "capacity building" for its member organizations, sponsoring training sessions in such topics as conflict resolution, media work, and management throughout 2001. The Danish Refugee Council provided critical financial support for the Forum in 2001, and the Dutch relief organization Cordaid ensured the organization's existence throughout 2002.

The Forum also organizes regular pre-return visits of displaced persons both to and from Srebrenica. In recent months it has taken displaced Serbs from Srebrenica to Glamoc, Donji Vakuf, and the outlying neighborhoods of Sarajevo. And it has organized -- with significant participation from Drina and Srebrenica 99 -- visits and resettlement projects of displaced Muslims from the surroundings of Tuzla and Sarajevo to the villages around Srebrenica. "We are bringing people who want to return to see their property, to meet donors," Novak Simic comments.

Srebrenica 99

Photo credit: Peter Lippman

Mira Pavic Grujicic from Srebrenica 99 and three young beneficiaries.

In 1999 displaced Srebrenican activists based in Tuzla founded Srebrenica 99, an organization determined to make return happen. Within a year, the group had succeeded in spearheading the first returns to the village of Suceska (see page 8).

Srebrenica 99 opened an office in the center of Srebrenica in 2001 and began to initiate programs in the city that would help make life easier for returnees and displaced residents of Srebrenica alike.

Srebrenica 99 makes a point of making contact with all returnees, visiting them and offering moral support and information about their programs. At present, these programs focus primarily on children aged seven to fifteen. They include computer and art classes, as well as English lessons taught by Dutch volunteers from the organization "Werkgroep Nederland." In 2002 over 300 children completed computer courses. 


Photo credit: Peter Lippman
Wired to succeed: children use the computers at the Srebrenica 99 offices.

Approximately 30 children visit Srebrenica 99's center each day. Most of the children attending the classes are displaced Serbs, because this is the predominant population of Srebrenica. But classes for returnee children from Suceska and other villages are held on the weekends. Staff members of the organization look forward to the day when the Forum of Srebrenica NGOs will open a joint space for all its member organizations, as this will also mean that children have a place to meet.

Srebrenica 99 also continues its cross-entity camp programs for children, bringing kids to Srebrenica from Tuzla, and from Srebrenica to Gracanica. Children who have made these trips are eager to go again. 


Photo credit: Peter Lippman
Self expression: children at the Srebrenica 99 offices.

Looking to the future, staff member Vesna Mustafic hopes that Srebrenica 99 will be able to initiate programs with older returnees, if funding permits. She notes that they need regular visits and help in purchasing their medicines. Some of the elderly do not have pensions, and need food and group activities.



As well as offering coordination to other NGOs, the Forum is also reminding internal relief organizations that there is more to reconstruction than the return of Muslim refugees and massacre survivors. As these pages show, many Serbs were displaced from the destroyed villages around Srebrenica and are now living in homes that were formerly owned by Muslims. As more Muslims return, these Serbs must either find alternative accommodation or return home. But they receive noticeably less support than returning Muslims. There simply is no such thing as one-way return. The Forum constantly presses this point with the agencies.

The Forum also supports sports and cultural programs that help bring together young people from both entities of Bosnia in the interest of reconciliation. It has organized indoor soccer, basketball, and chess tournaments encompassing three municipalities in the Federation and three in the Republika Srpska. According to Mr. Simic, amateur cultural associations from Vogosca, Ilijas, and Tuzla would like to organize exchange programs with Srebrenica similar to programs that existed before the war.

The Forum's great hope is to bring all its member organizations together under one roof in Srebrenica. It has applied for and received permission from the municipal government to renovate a building in the center of Srebrenica, next door to the municipal hall. This three-story building, now a shell, used to house the town library, a cultural association, and a theater. In late 2002 the new mayor of Srebrenica, Abdurahman Malkic, placed the building in the Forum's control for ten years.

Today, the building needs everything: doors, windows, plumbing, electricity, furnishings, and repair of the roof. Estimates of the cost start at 100,000 Euros ($105,000). The Forum is discussing the project with the European Commission, but nothing has been resolved yet. The members of the Forum unanimously support this project. They feel that having a common meeting place would make it easier for them to work together and present a united front when meeting donors and relief organizations.

There remains much for them to do. In addition to the decrepit health clinic and firehouse, schools in Srebrenica and Potocari need to be repaired, and equipped with computers. Long-neglected roads need to be rebuilt, displaced people need assistance in returning. Above all, Srebrenica's long-suffering residents must make a living.

The members of the Forum are focused on all of these problems, but in order to achieve results, they know they must become more effective advocates and speak with one voice. President of the Forum Novak Simic says that improving the Forum's communications capacity would be a big step in the right direction. It would, he says, empower the Forum as a network and help it better communicate the needs of its members.

It was NGOs that initiated the first inter-entity contact after the war, often at great personal risk. The oldest and best known is probably Bosfam, formed in 1994 before the fall of Srebrenica. After the massacre, Bosfam offered the traumatized widows from Srebrenica a place to meet and take their minds off their losses by working at the loom. Bosfam's wall-hangings, carpets, and sweaters are world-famous. The Advocacy Project is currently working with Bosfam to revitalize its web site and to expand promotion of its handicrafts.

Bosfam
Photo credit: Peter Lippman
Clothes of reconciliation: The women of Bosfam, victims of the 1995 massacre, knit sweaters for displaced children in Srebrenica.

To a large extent, it was women who gave rise to grassroots activism in Bosnia during the war. The Tuzla-based organization Bosfam was one of their most successful, and best-known, initiatives.

Bosfam was started in 1994 by displaced women from eastern Bosnia who came together to help each other through the crisis. Many had left Srebrenica in the early years of the war, before the massacre, so they were well placed to help the thousands of traumatized women who arrived from Srebrenica in the summer of 1995.

Bosfam’s director Munira Beba Hadzic was a mathematics teacher in Srebrenica before the war. She served as principal of the elementary school in Srebrenica for twelve years before she decided to leave in 1992, early in the war. Referring to the early days as a displaced person, she said, “Many of us were lost, and had nothing. So some of us got together and asked what we could do by ourselves. We began to go around to the collective centers. If nothing else, we could at least talk to people. As it turned out, we could do much more.”

Beba and her friends began to seek information about the location of their relatives. Some were in Croatia, some in Serbia. Some had been taken prisoner; and some had already been killed.

In 1993, Beba started working with the international relief agency Oxfam. “We wanted to do something for the displaced women, who were just sitting around,” she recalled. “When you sit, you can knit.” They started a pilot project in three schools that had been turned into collective centers in Tuzla. Oxfam supplied the wool and the women knitted sweaters and hats while the bombs were falling. The knitted products were then donated to needy families. It was so cathartic that Oxfam helped open a center near the refugee camps.

Two NGOs that deserve credit for initiating the first returns to the villages around Srebrenica are Drina and Srebrenica 99. Srebrenica 99 took the initiative in encouraging refugees to return to the village of Suceska in June 1999, and helped the first settlers survive the first winter in tens. By early 2002, Drina had taken over most of the direct support for the returnees in the villages around Srebrenica, including Suceska.

In servicing the needs of displaced persons and returnees, these activists have created the rudiments of a civil society that was lacking under the authoritarian regime that ruled Bosnia before the war. Many of their members, particularly the women, are also continuing the work that they began while the armies were still in the trenches. Munira Beba Hadzic, the director of Bosfam, is one good example. 

They are stepping into a void that would, in ordinary times, be filled by government. For example, the Center for Legal Assistance, supported by the International Rescue Committee, provides legal counseling for returning refugees, who have to negotiate a bureaucratic maze when they try to reclaim pre-war property. 

Center for Legal Assistance

Srpko Djuric is well qualified to help the displaced Serbs in Srebrenica sort out their complicated return problems, because he is a displaced person himself. An attorney from Sarajevo, Mr. Djuric lived in Zvornik after the war, and was hired by Mercy Corps Scotland in 1998 when the international organization opened the Center for Legal Assistance in Srebrenica. As of the beginning of 2003, sponsorship of the Center has been taken over by the International Rescue Committee.

The Center for Legal Assistance is one branch of a Bosnia-wide legal aid network supported by the UNHCR. This network of Legal Aid and Information Centers (LAICs) provides free help to all displaced people in need of legal assistance. Much of Djuric's work consists of advising returnees how to reclaim their pre-war property, whether it is in Srebrenica or in the Croat-Muslim Federation.

Each day between 20 and 30 people come to his office for consultation on the thorny problems of property law and obstruction. "I leave work each day drunk from fatigue," he said with a resigned expression.

Serbs still find it difficult to return home to some areas of the Federation. The main problem in the Sarajevo Canton is obstruction from local governments which do not want to see Serb properties freed up. Meanwhile, in Srebrenica many refurbished Muslim-owned homes are sitting empty, because the owners have not returned. 

Recreation among the ruins: the Center for Legal Assistance is one of several Forum members trying to provide better services for children.

This is partly due to the fact that the reconstruction of homes in Srebrenica has pulled ahead of the economy. In some cases displaced Muslims are discouraged from coming home, because they lack the means to support themselves. Mr. Djuric described a recent visit to Doboj, in the Muslim-controlled Federation There, many displaced Srebrenicans are living in a collective center. He noted that the center was providing them with support that they would not receive in Srebrenica.

The situation is often the same for Serbs who were displaced from the Federation. Mr. Djuric is one example -- he owns a house in a Sarajevo suburb, but has no job there. He feels that his two children, who are living overseas, would return to Bosnia immediately if they could find employment

The Center for Legal Assistance is a multi-ethnic organization. In addition to providing legal counseling, it is helping to repair many homes in the Srebrenica area. The organization also collaborates with the Forum of Srebrenica NGOs in collecting information about the needs of returnees for home reconstruction.




Photo credit: Adzer van der Molen & Erna Rijsdijk 
Nowhere to play: Srebrenica’s children are a priority for NGOs.

Often the needs of the returnees are of a psychological nature, as much as anything else. It is fine that international organizations are fixing roofs and providing stoves to returnees. But the activists say, "it is not enough to have a place to sit between four walls." The returnees are overwhelmed -- alone, unemployed, sometimes hungry, often traumatized. It is particularly difficult for women -- thousands of whom are widows -- and children.

Amica

Srebrenica was still closed off to the rest of the world when Amica opened a branch office in the town. It was both the first NGO and the first ethnically mixed organization to start working in the town, and the atmosphere was far from friendly.

Vjekoslava Perkovic and Mirjana Jokanovic, staff members of Amica.
Photo credit: Peter Lippman


Amica staff members Vjekoslava Perkovic and Mirjana Jokanovic were both displaced during the war and they still remember how difficult it was in the early years. "We had no support, no space. In the beginning we were called a 'traitor organization.' There was great difficulty in making contact with people in the other entity. Now it is different. Anyone can come here without a problem."

Amica Srebrenica was the product of contacts between activist women of Srebrenica and Tuzla. Its goal is to help women and children, who account for most of the disadvantaged people in the town, as well as a majority of those returning. Amica advises women on how to support themselves, and it conducts entertainment and educational programs for children, especially pre-teens and younger. Its classes and meetings attract about 150 women, among them returnees, displaced persons, and local residents. Four teachers offer free courses in computer literacy, sewing, English, hairdressing, and printing. These activities overlap between education and psycho-social support. 


Photo credit: Adzer van der Molen & Erna Rijsdijk
No place for a kid: AMICA’s hope is to turn this….


Photo credit: Peter Lippman

...into this.

Ms. Jokanovic observes that the biggest problem facing women is unemployment. "All the other problems come from that. People can't return without work, and those who are here can't stay." Amica helps by offering women the use sewing machines. As in so many societies recovering from war, sewing has been found to offer women companionship, work skills, a small income and even clothing for the family.

Much of Amica’s work focuses on family problems, including domestic violence. The frustration caused by joblessness and displacement affects everyone, and it often manifests itself first in the home.

Vjekoslava suggests that the most useful help the world could give Amica would be assistance in setting up a market for knitted goods. Many women, in her estimation, could make a living from the sale of their products. She also notes that markets should be developed for the potentially rich local supply of organic fruits and herbs.

For children, Amica has a play area where musical activities, chess, painting, and dancing are organized. Around 300 children from elementary school age through eighth grade frequent the center. Amica also makes tutors available for children who need help with schoolwork.

In past summers, Amica has taken more than 50 children on summer outings to Dalmatia, together with children from Tuzla. Of one such trip Vjekoslava recounts, "They spent 15 days together. After the first day of getting to know each other, they play sports, have competitions. They are together all day every day. At the end, they cry when they are parting."

Amica also assists in the refugee return process in an informal way, as do most local NGOs. Amica staff members help returnees with their documentation, and with phone calls to set up appointments. Everyone benefits, regardless of their ethnicity, and like other NGO leaders Vjekoslava insists that assistance must not only be directed towards minority returns.

In an effort to promote reconciliation, Amica has been sponsoring a monthly "contact group" of women from Srebrenica and Tuzla since 1998. The group also organizes social evenings for returnees and local people.

Among other foundations, Save the Children-Norway and the Dutch Refugee Foundation (Stifting Fluchteling) have helped Amica with their programs. But there are many ideas and projects that Amica would like to implement. Each of these does not necessarily require very much money, but resources are scarce. One program for which Amica would most like to find funding is a gynecological support project. According to Amica director Vesna Jovanovic, gynecological care currently available in the region is seriously inadequate, and it is necessary for women to travel either to Tuzla or Serbia in order to receive proper attention. If it can line up funding, Amica hopes to organize monthly trips for pap smears and mammograms.

Amica fills out its busy schedule with panel discussions on privatization, legal assistance, and health problems. It also provides a library and a reading room. 



The Woman’s Role, according to an AMICA poster.

Bosfam found early on that the best way to help traumatized survivors was to provide them with a chance to meet other survivors, and also to work. Some organizations offer psychosocial counseling. One of these, Amica, also addresses the same need through social and educational activities. Many organizations provide classes in useful skills, such as English, computers, and sewing. Some provide a way of earning a minimal amount of money in a setting where almost no one is employed. Sara is another member of the Forum that is offering programs to keep the children busy. Srebrenica 99 regularly sponsors activities at its youth center, including classes in English, computer skills, art and photography.

SARA

SARA is one of several grassroots groups in Srebrenica that are developing activities for youth and women. SARA works with children age 15 and older. They would be termed "at risk" in most Western countries, although the risks they face in Srebrenica are somewhat different. 

Stana Medic and Valentina Gagic from SARA keep young people off the streets.

Photo credit: Peter Lippman


Srebrenica has only one coffee house and a discotheque that opens on weekend nights. But Stana Medic and Valentina Gagic, activists on the staff of SARA, say that no one has money to go to these places, because 80 percent to 90 percent of the people of Srebrenica have no work. Thus, it is critical to provide free activities to "keep the youth off the streets."

Founded in 1999, SARA has held panel discussions on issues including juvenile delinquency, domestic violence, and women's health issues. And while drugs are not the problem in Srebrenica that they are in some larger towns in Bosnia, the staff of SARA find it wise to address this issue, together with AIDS, openly as well.

A regional "Youth Parliament" meets in Bijeljina to discuss problems of eastern Republika Srpska. It works on tolerance, democratization, and against prejudice, and holds debates about human rights. In the spring of 2002, SARA was preparing to send ten participants from Srebrenica.

SARA's main program is its "Open Center" in Srebrenica's Cultural Center. There, young people take free courses in English, computers, sewing, music, and painting. There is no movie theater in Srebrenica, but SARA provides a television and VCR on which people can watch rented films. On Saturday morning there are cartoons for little children.

SARA offers a welcome to people of all ethnic backgrounds. On International Women's day, it held a celebration with singing and games for children that was attended by Muslim returnees as well as displaced Serbs.

SARA's Open Center provides a place for youth to socialize and relax. Paintings that are the product of a recent art class for young people adorn the center's wall. A children's theater organizes plays that have drawn crowds of up to 150. SARA also organizes literary evenings, where poetry is read to guitar accompaniment. Twelve children are taking guitar lessons at SARA, and the organization sponsors a rock band, "Excalibur." This band plays for dances held at the Open Center. For youth and adults SARA coordinates a volleyball team and women's aerobics sessions in the gymnasium of Srebrenica's elementary school.

SARA provides access to sewing machines for people who want to fix their clothing or sew new clothes, for their own use or for sale. The UNDP is supporting a multi-ethnic, four-month tailor training project for twelve women. At the end of the course two of these women will be chosen to run a tailor shop, which will specialize in the production of sheets and towels. The shop will become a privately owned local business, but it will share its equipment with other local women who want to use it. As the business grows, more of the trained women will be engaged.

Stana Medic is enthusiastic about regional and inter-entity exchanges among young people. For two summers SARA has brought youth from Srebrenica to attend multi-ethnic day camps in Kladanj, in the Croat-Muslim Federation.

Srebrenica has only one coffee house and a discotheque that opens at the weekend nights. The problem is that no one has any money to spend there because almost no one works.

SARA would like to do more for its participants, but it lacks the resources. It needs money to pay teachers of music and other classes. And SARA would like to organize a municipal volleyball league, but this would require financing for travel, equipment, and food.

NGOs play a critically important role in rebuilding inter-ethnic trust. It is not possible to march out publicly under a banner of "reconciliation," but the process is taking place, all the same. For several years, some groups have been organizing cross-entity multi-ethnic camp programs for children. Such projects are proliferating now, and growing into longer summer outings to the sea.

Many NGOs provide living proof that reconciliation can work by hiring Serbs and Muslims on their staff. As displaced people, they all share a common language and experience. Often, this seems more powerful than ethnicity.

Their programs are open to all. One example is the Bosfam sweater program. When financial support is available, the women of Bosfam -- both Serbs and Muslim returnees in Srebrenica, and displaced Muslim women in Tuzla -- knit sweaters for a small fee. The sweaters are then donated to the needy schoolchildren of Srebrenica, most of whom are from displaced Serb families.

Amica has also been facilitating contact between the displaced Srebrenican women in Tuzla and Serb women living in Srebrenica since 1998. Over 150 women come regularly for classes (in English, computers, sewing, and hairdressing) and companionship. Amica was the first ethnically mixed organization in Srebrenica and has plans to expand its services to psychotrauma counseling in schools.

As important as anything else is the way that NGOs provide credible and essential information in a society where information has been distorted, used to keep people ignorant and also spread ethnic hatred. NGOs are filling the gap in several important ways:





Since that time, the local people have only had access to the press brought in from Sarajevo and Banja Luka, which does not provide essential local information about Srebrenica. Local NGOs have become the most reliable source of information in the area. For example, the Democratization Center, one of the Forum's members, produced ten radio programs in 2001 to discuss problems in the community such as poor water supply, deteriorating roads, and poorly equipped medical clinics. This was the first time these subjects had been discussed in public in the Republika Srpska in such a way. 

New Hope Center for Democratization

 Target for Democracy: This elderly Serb voted in the November 2000 elections.

As two-way return to and from Srebrenica picks up and roads and houses are repaired, another sort of reconstruction also must take place: the creation of democratic processes. In a society where grassroots participation has been almost non-existent, and in a municipality that was until recently ruled by separatist warlords, this is perhaps the most difficult and critical task of all.

One local organization that concerns itself directly with democratization is the “New Hope” Democratization Center and reading room.

The Center is staffed by Slavica Leka and Senka Zekic, both displaced persons from Sarajevo. The Center was founded in 1999 by the OSCE, as a reading room. The following year it was registered as an independent NGO. Support has come from the British, Dutch, and US Embassies, as well as the European Commission.

Governance in Srebrenica could best be described as chaotic. The Democratization Center has worked to change this by implementing programs that encourage participation at the grassroots level. The first and simplest of these has been to make information more freely available to all Srebrenica residents through the reading room. The Center carries daily, weekly, and monthly newspapers and magazines from both entities of Bosnia and Herzegovina, as well as Serbia.

The Center is open to all visitors, and receives around 50 to 60 each day. In addition to news sources, the Center also makes children’s books, dictionaries, and novels available. SFOR has donated some English books. The reading room also features a half dozen computers which the Center uses in its English and computer courses.

All municipalities in the former Yugoslavia are divided into basic governmental units called “local communities,” or MZs (Mjesne Zajednice). The MZs are administrative centers for neighborhoods and villages, and provide services to these populations. Before the war there were 19 MZs in Srebrenica, comprising the town and over 200 villages. These MZs are just being recreated today, and the Democratization Center is providing training to the local leaders.

As Slavica Leka describes it, representatives of the MZs come to the Democratization Center where they learn about the most essential problems of their area, and also work on advocacy. “Water supply, road maintenance, clinics, schools, and garbage pickup -- these are the biggest problems,” she says. The Democratization Center helps the representatives to identify targets of their advocacy by creating a database of local leaders, and by arranging discussions between them and the municipal government.

In addition to strengthening local governance, the Democratization Center has promoted public discussion of controversial issues in Srebrenica municipality -- something that would have impossible during the first few years after the war. In 2001 the Center coordinated a series of ten radio programs with guest speakers, including the mayor of Srebrenica, representatives of Muslim returnees, the director of the Center for Social Work, and representatives from the local department of the Ministry for Refugees, the legal aid center, and the departments of construction and urbanism.

The topics of the radio discussions included the poor state of the economy, problems of urban development, and legal questions regarding return and property rights. These programs were aired on Srebrenica radio and Radio Palma in Bratunac. Slavica Leka said they provoked a lively exchange between officials and the citizens who called in. She noted that this was the first time that a program of this nature had been aired on the radio in the Republika Srpska.

The Democratization Center has also organized panel discussions featuring people from Srebrenica, Sarajevo, and Tuzla, where most displaced Srebrenicans live. One meeting discussed religion in the educational system, which is particularly sensitive. Other panel discussions covered respect for human rights, and shortcomings in the legal system. Ms. Leka characterized these discussions as tolerant.

“All of the NGOs have computers. But computers are little use if there are no children in town.”

One problem that is hampering the work of the Democratization Center, as well as that of every other NGO in town, is inadequate access to the Internet caused by the poor telephone system. Persistent users might get onto the Internet once or twice a week, usually late at night. Asked whether there were plans to repair the system, Ms. Leka replied, “They always talk about everything, but nothing gets fixed.”

But communications technology cannot substitute for a revitalized city. “All of the NGOs have computers,” said Ms. Leka. “But computers are little use if there are no children in town. It is nice to have heating, but if there is no food, and no money for textbooks, we can’t help people.”

Her colleague, Senka Zekic, agreed. “There are more older people returning, with pensions,” she said. “But the younger people have no work. Or they have now grown up in the city, and have gotten used to living there. The economy and the factories are dead here. No one needs an empty town.”




Photo credit: Peter Lippman
Made by Bosfam: these sweaters were hand-made by widows and mothers of the Srebrenica massacre victims.

Civil society will also play a critical role in monitoring the process of reconstruction in the months ahead, and reconstruction will involve much more than money. It will mean rebuilding a society that has been damaged and traumatized almost beyond belief, and if it is to succeed it will need to be open and transparent.

Reconstruction will need to empower and strengthen local NGOs, instead of undermining their capacity (as so often happens when international aid suddenly pours in). It will need to address the dilemmas of accountability and provide a final resting place for the victims of the massacres. It will need to pay special attention to vulnerable groups, and the fact that so many heads of household are headed by widows.

The task of monitoring this process, and making sure that the international and local community is kept informed, will fall to civil society.

This will require the NGOs to work together, and one of the most encouraging developments is the creation of the Forum of Srebrenica NGOs, a network of eight organizations that formed in 2001. They include all of the organizations profiled on this page except Bosfam, which is actively considering joining.

The initiative for founding the Forum was taken by the Danish Refugee Council, now withdrawn from Srebrenica. All of its members have an impressive track record in working not just for the return of refugees, but for reconciliation between Bosniacs and Serbs. To qualify for membership, they must engage in humanitarian work and lobby for two-way return. The Forum received formal legal status as a nongovernmental organization in the summer of 2002.

The vital role of civil society was acknowledged by the UN Development Program in preparation for a donor conference that was held in May of 2002. According to the UNDP report prepared for the conference, "Community groups will no doubt have an essential role in mobilizing resources and the will to heal the wounds and facilitate social integration….[they] need to enable and foster the rehabilitation of social services and to help establish an appropriate political, social, moral, and spiritual climate, and to make return both desirable and sustainable."

Nothing is easy in Srebrenica. The ordinary people do not trust their politicians, and the residue of fear and hostility still lingers. But the activists have chosen to look forward, not backwards, and ask how they can recreate the town that they once loved. They are the heart of the reconstruction of Srebrenica. Their courage is an inspiration, and it must be supported. This is the hope of The Advocacy Project in the months ahead.

New members:

The Forum of Citizens of Srebrenica is an organization of Serb and Muslim citizens of Srebrenica, pre-war residents who have returned. The organization's goal is to lobby the local government to improve conditions for Srebrenica's residents. They promote this work by educating their constituency, including publishing a monthly newsletter that is printed both in Cyrillic and the Latin alphabet.

SAROS is the acronym for the Association of Refugees and Displaced Persons of the Sarajevo-Romanija region -- Romanija being the range of mountains between Sarajevo and Srebrenica. This organization, based in Srebrenica, assists displaced persons from Sarajevo who are located in Srebrenica and the towns between there and Sarajevo, as well as displaced Muslims from nearby towns in the same region.

Leptir ("Butterfly") is an organization of parents of mentally and physically disabled people in Srebrenica and nearby Bratunac. The organization was founded because there were no public services provided to disabled people, who were suffering from discrimination and stigmatization. There has been no special education available for the disabled, some of whom therefore have been compelled to attend school in Serbia. Leptir was founded in 1998, and opened an office in Srebrenica's Cultural Center last December. With over 150 members, Leptir advocates for equal rights for approximately 100 developmentally disabled people in the region.

Maja (Women's Association of Kravica) is an organization that supports women returnees to this small rural town, and their families. Kravica was the scene of fierce fighting during the war, and both the Serb and Muslim population, at different times, were brutalized and displaced. The recreation of a multi-ethnic community was difficult, but Maja has played a role in contributing to the easing of tensions. Kravica is not geographically remote, but there is no television service there, bus service is sketchy, and it was only when Maja intervened that telephones were reintroduced. Maja especially devotes resources to agricultural projects that support local families in need.

Srebrenica Danas-Sutra ("Today-Tomorrow"), a multi-ethnic organization composed of pre-war citizens of Srebrenica, was founded last year. It works for sustainable return to Srebrenica and reconciliation among the municipality's residents. Danas-Sutra is currently implementing a survey of potential returnees for Austria Hilfswerk. The organization has distributed clothing and household furnishings to returnees, and is seeking a donor to support small agricultural businesses.

Women's Association "Zelja" Skelani is located on the river Drina in Skelani, at the far end of Srebrenica municipality. Founded in 1999, this organization assists local and returnee women by providing courses in English, computers, and sewing. Zelja has established a playground for children, and provides food packages to returnees and the elderly. The organization also provides legal counseling, and campaigns against domestic violence. Zelja supports two-way return, and sponsors activities and seminars to promote reconciliation among local residents.

Association of Returnees "Potocari - Srebrenica" is composed of returnees to the Potocari settlement of Srebrenica municipality. The organization was registered last December and does not yet have an office, nor has it implemented any programs. "Potocari's" goals are to improve conditions for returnees and to promote reconciliation.

Multiple Sclerosis Association of the Birac Region formed in the spring of 2000. It advocates and provides care for MS patients in Srebrenica and several surrounding municipalities. The organization has 52 beneficiaries, most of them pensioners, and over half of them quadriplegic. The main objectives of the organization are finding new members, arranging gatherings, socializing, and providing support for MS victims. The Multiple Sclerosis Association expects support from the UNDP in obtaining direct medical assistance for its members.

Women's Forum of Bratunac is based in Bratunac and implements a number of programs to assist returning women and local women in need. It is a multi-cultural organization operating throughout the Bratunac municipality. The Women's Forum works to promote women's rights and to educate women in order to enhance their role as participants in the development of civil society and the reestablishment of Bratunac as a multiethnic town. The organization provides counseling, English and computer training, a reading room, and a sewing facility where members can work on tailoring projects and earn money.

Priroda ("Nature") is based in Bratunac and implements programs in rural areas of resettlement. It provides support for the reintegration of returnees in the areas of health care, educational workshops, and creative programs for women and children. Its work includes occupational therapy for women to help them improve their economic position.

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